Malabo Srl specializes in management consulting (advisory) within the ICT (Information and Communication Technology) sector. It is an independent consultant with no ties to hardware, software, telecommunications, or service suppliers: the only exception, from the end of 2024, is the innovative LECS appliance Its services primarily focus on two key areas: the ICT demand side and the ICT supply side, each offering a variety of interventions designed to create value for companies or public bodies.

ICT Demand Side

Malabo assists organizations in optimizing their internal use of ICT to create value for their businesses. This involves improving the management and processes related to IT and the specific Information Systems Organizational Unit (UOSI). Typical interventions on this side include:

• ICT Governance: Strategic, tactical, and operational management, including frameworks like Cobit, ITIL, ISO 20000.
• UOSI Reorganization and Processes: Improving organizational structures and processes with "best practices."
• Centralized Monitoring and Control: Over ICT systems and SLAs, including both internal departments and outsourced services (e.g., hosting, cloud).
• Internal Marketing for UOSI: Building connections between the CIO/UOSI and top management.
• ICT Value Analysis: Evaluating and maximizing the value of ICT investments.
• Digital Security: Focusing on ICT security measures and infrastructure.
• ICT Architecture: Enterprise architecture design and evolution, guided by standards like TOGAF, SOA, and cloud computing.
• Data Center and Network Rationalization: Consolidating resources to reduce costs and improve services.
• Application Architecture Rationalization: Streamlining ERP systems.
• Regulatory Compliance: Ensuring compliance with laws (e.g., privacy, safety, Legislative Decree 231).
• Outsourcing Management: Establishing best practices for outsourcing management and certifications.
• Business Process Rationalization: Using ICT to improve processes (e.g., BAM, BPM, BPR).
• Document Management: Moving from paper-based systems to digital documentation and management.
• E-Business and E-Commerce: Enhancing online business models and platforms.
• Knowledge Economy: Managing intangible assets and leveraging knowledge.
• Technological and Market Trends: Analyzing evolving ICT trends.
• Innovation through ICT: Helping organizations innovate by integrating ICT into business models.

ICT Supply Side

Malabo also helps ICT companies position themselves better in the market. It supports growth and market expansion through the following interventions:

• Marketing and Positioning: Improving how a company presents itself and its products/services.
• Lean Management: Applying lean principles to software and ICT project development.
• Regulatory Compliance: Ensuring legal obligations (e.g., privacy, safety) are met.
• Large Offer Support: Assisting in preparing and supervising large project offers, often as a subcontractor, and transferring project management know-how.

Approach to Consulting

Malabo collaborates closely with both private companies and public bodies, focusing on:

• Strategic Decision-Making: Helping top managers make informed decisions about ICT investments and evolution.
• Legal Compliance: Ensuring adherence to privacy, safety, and other regulations.
• Information Systems Management: Supporting the evolution and optimization of information systems.
• Business Innovation: Promoting innovation in business, processes, and services through ICT.